FAQ

Everything you need to know

Do I need previous experience?

Not at all. Our team guides you step by step and every tool is included.

What is included?

The 2.5-hour experience, all materials, three guided activities and unlimited sangria or alcohol-free alternatives.

Can I come alone?

Yes. Many guests come alone and share a table, creativity and conversation with the group.

Can I change my booking?

Without a guarantee: full refund to the original payment method with at least 7 days’ notice. With less than 7 days’ notice and before the start, you can choose a gift card or change the date, subject to availability. Accepting either alternative without a guarantee waives any later voluntary cash refund of that amount. With a cancellation guarantee: full refund, including the guarantee cost for cancelled places, if you contact us before the start. Any amount paid with a gift card is refunded to its original purchaser. Statutory rights are preserved.

Are alcohol-free drinks available?

Yes, we always offer alcohol-free alternatives.

Is the venue accessible?

Yes. If you need a specific accommodation, contact us before your visit.